Cookie Policy

What Are Cookies?
How We Use Cookies
Types of Cookies We Use
Third-Party Cookies
Managing Your Cookie Preferences
Contact

1) What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone or tablet) when you visit a website. They are widely used to make websites work properly, to improve performance, and to provide information to the owners of the website.

This Cookie Policy explains what cookies we use on our website www.biogreen.co.uk, why we use them, and how you can manage your preferences.

This website is operated by BIO GREEN PRODUCTS LTD, 52 Holme Slack Lane, PR1 6EY Preston, United Kingdom (ICO Registration: ZB379062).

2) How We Use Cookies

We use cookies to:

Ensure the website works correctly and securely
Remember your preferences and shopping basket
Analyse how visitors use our website (web analytics)
Show you relevant advertising on other websites (retargeting)
Enable social media features and integrations
Process payments securely

In accordance with the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR, we will only place non-essential cookies on your device after obtaining your consent via our Cookie Consent Tool.

3) Types of Cookies We Use

Essential Cookies (always active)

These cookies are strictly necessary for the website to function. They cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in or filling in forms.

Shopify session cookies – maintain your shopping session and basket
Security cookies – protect against cross-site request forgery
Cookie consent cookies – store your cookie preferences

Analytics Cookies (consent required)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Google Analytics – tracks page views, sessions and user behaviour (IP anonymised). Provider: Google Ireland Limited, Gordon House, Dublin 4, Ireland.
Shopify Analytics – analyses visitor behaviour and shop performance. Provider: Shopify International Limited, Dublin 4, Ireland.

Marketing & Advertising Cookies (consent required)

These cookies are used to show you relevant adverts on other websites and to measure the effectiveness of our advertising campaigns.

Meta Pixel (Facebook/Instagram) – tracks conversions and enables retargeting. Provider: Meta Platforms Ireland Limited, Dublin 2, Ireland.
Google Ads / Conversion Tracking – measures ad performance and enables remarketing. Provider: Google Ireland Limited, Dublin 4, Ireland.
Google Marketing Platform – enables targeted advertising across Google services. Provider: Google Ireland Limited, Dublin 4, Ireland.

Functional Cookies (consent required)

These cookies enable enhanced functionality and personalisation, such as live chat and social media integrations.

LiveChat – enables live customer support chat. Provider: LiveChat Software S.A., Wroclaw, Poland.
Shopify Inbox – enables live customer support chat. Provider: Shopify International Limited, Dublin 4, Ireland.
YouTube – enables embedded video playback. Provider: Google Ireland Limited, Dublin 4, Ireland.
Google Maps – displays interactive maps. Provider: Google Ireland Limited, Dublin 4, Ireland.
Google Web Fonts – loads fonts for consistent display. Provider: Google Ireland Limited, Dublin 4, Ireland.
Google reCAPTCHA – protects forms from spam and bots. Provider: Google Ireland Limited, Dublin 4, Ireland.
Facebook/Instagram plugins – enables social sharing and interaction. Provider: Meta Platforms Ireland Limited, Dublin 2, Ireland.
LinkedIn plugins – enables social sharing. Provider: LinkedIn Ireland Unlimited Company, Dublin 2, Ireland.
Pinterest plugins – enables social sharing. Provider: Pinterest Europe Ltd., Dublin 2, Ireland.

Newsletter & Email Marketing Cookies (consent required)

Klaviyo – tracks email opens and interactions for newsletter campaigns. Provider: Klaviyo Inc., Boston, MA, USA.

4) Third-Party Cookies

Some cookies are placed by third-party services that appear on our website. We do not control these cookies. Please refer to the respective privacy policies of these providers for more information:

Google: https://policies.google.com/privacy
Meta (Facebook/Instagram): https://www.facebook.com/privacy/explanation
LinkedIn: https://www.linkedin.com/legal/privacy-policy
Pinterest: https://policy.pinterest.com/en/privacy-policy
Klaviyo: https://www.klaviyo.com/legal/privacy-notice
Shopify: https://www.shopify.com/legal/privacy

5) Managing Your Cookie Preferences

When you first visit our website, you will be shown a cookie consent banner where you can choose which categories of cookies you accept. You can change your preferences at any time by clicking the cookie settings link in the footer of our website.

You can also control cookies through your browser settings. Please note that blocking all cookies may affect the functionality of our website. For more information on how to manage cookies in your browser:

Google Chrome: https://support.google.com/chrome/answer/95647
Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
Microsoft Edge: https://support.microsoft.com/en-us/windows/manage-cookies-in-microsoft-edge

To opt out of Google Analytics specifically, you can install the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

6) Contact

If you have any questions about our use of cookies, please contact us:

BIO GREEN PRODUCTS LTD
52 Holme Slack Lane
PR1 6EY Preston
United Kingdom
E-mail: info@biogreen.co.uk
Phone: +441772368023

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO): https://ico.org.uk

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